Case Study

University Solutions

The Challenge

A university website is never just a website. It is the front door for prospective students, the daily workspace for faculty, the publication arm for research centers, and the institutional memory for alumni, all at once.

Bangladesh’s leading universities came to RSI Lab with a shared set of challenges:

  • Fragmented digital presence. Main site, faculty pages, research centers, press, career services, and event sites each ran on different stacks, with inconsistent branding and competing logins.
  • IT bottlenecks blocking academic velocity. Every notice, program change, or faculty update required a ticket to a central web team.
  • Complex content taxonomies: schools, departments, programs, faculty, courses, research outputs, events, notices, and news, each with their own relationships and presentation needs.
  • Gaps in operational systems. Career services, course evaluation, and student complaints often lived in spreadsheets, forms, or disconnected third-party tools.
  • Bilingual content requirements in both English and Bengali for institutional reach.
  • A mobile-first student population expecting fast, accessible experiences across devices.

Our Solution

RSI Lab has built a productized stack for higher education, so each new engagement can start from proven foundations and extend where it needs to.

1. Main University Website

A centralized institutional platform covering schools, departments, programs, faculty profiles, research centers, notices, news, and events. Built around a role-based editorial workflow, so each school and department can publish independently within a unified institutional design language.

Deployed for: BRAC University, University of Liberal Arts Bangladesh (ULAB), and affiliated institutional sites.

2. Career Service Solution

A dedicated career services platform connecting students, alumni, and employers, with job listings, application management, employer profiles, and placement tracking.

Available as part of the stack for university engagements.

3. Course Evaluation System

An online course evaluation platform that replaces paper and spreadsheet-based feedback, with structured evaluation forms, student access controls, and reporting dashboards for academic leadership.

Available as part of the stack for university engagements.

4. Complaint Management System

A structured complaint intake and resolution platform, with categorized submissions, routing to the right department, status tracking, and audit trails.

Available as part of the stack for university engagements.

5. Canteen and Dining Management (Tripty Dining)

A custom canteen and dining management platform built by RSI Lab for BRAC University. Tripty Dining handles menu and pricing management, order workflows, and the day-to-day operations of campus dining services.

Deployed for: BRAC University.

6. Student Information System Support

Beyond products we have built ourselves, RSI Lab provides ongoing engineering support for existing university systems. This includes maintenance, enhancement, and integration work on the BRAC University Student Information System (USIS).

Engagement: BRAC University USIS, ongoing support.

7. Research and Publication Platform

A research-first platform with deep publication taxonomies, journal articles, book chapters, policy briefs, and program outputs, alongside events, seminars, and multimedia series.

Deployed for: BRAC Institute of Governance and Development (BIGD), East West University Center for Research and Training (EWUCRT).

8. University Press / E-Commerce Publishing

A full e-commerce publishing platform for university presses, with book catalog, dual-currency pricing (BDT and USD), wishlist, cart, and integrated payment gateway.

Deployed for: ULAB Press (ulab-press.ulab.edu.bd).

9. Event and Campaign Platforms

Purpose-built microsites for academic events and competitions, with registration, schedule, and speaker management, visually distinct but operationally aligned with the main institutional platform.

Deployed for: ICPC ASIA Regional Dhaka (International Collegiate Programming Contest), ICCIT 2019.

10. Affiliated Programme Platforms

Dedicated platforms for university-affiliated programs and initiatives.

Deployed for: BRAC Kumon, the structured learning programme for children.

Shared Platform Benefits

  • Mobile-first responsive design tuned for a mobile-dominant student population.
  • Bilingual content support (English + Bengali) across platforms that require it.
  • SEO and structured-data foundations optimized for admissions cycles and academic discoverability.
  • Scalable infrastructure that absorbs new departments, research centers, and programs without platform re-work.
  • A single engineering partner across institutional websites, operational systems, research portals, e-commerce, dining management, and event microsites.

Results & Impact

RSI Lab’s University stack now serves as the digital backbone for some of Bangladesh’s most prominent academic institutions.

  • 4 leading institutions served: BRAC University, ULAB, EWUCRT, and BIGD, with 25,000+ combined students.
  • A productized stack covering 10 distinct product areas, from the institutional website to career services, course evaluation, complaint management, canteen management, research portals, and e-commerce publishing.
  • Custom operational software built for BRAC University, including Tripty Dining for campus dining services.
  • Ongoing engineering support for the BRAC University Student Information System (USIS).
  • A full university press (ULAB Press) operating as a complete e-commerce publishing platform.
  • Specialized event platforms for ICPC Asia Regional Dhaka and ICCIT 2019.
  • Editorial independence across departments. Academic and administrative content publishes without central IT bottlenecks.
  • Consistent brand and user experience across institutional sites, research centers, publishing platforms, and event microsites.

Technologies Used

Drupal Laravel PHP MySQL Nginx SSLCommerz REST API Tailwind CSS

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